Casino Netbet Terms and Conditions —
Clear, Simple, in English

1 General Information

These terms and conditions ("Terms") form a binding agreement between Casino Netbet ("we", "us", "the Platform") and you ("Member", "User"). By using the Casino Netbet website or mobile app, you are considered to have fully accepted these Terms.

We reserve the right to update these terms and conditions at any time. Members will be notified of any changes via email or platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

2 Account Register

A personal account is required to play on Casino Netbet. Each person may only register one account. Creating multiple accounts is strictly prohibited.

What you need at registration:

• Full legal name (as shown on your national ID)
• Valid email address
• Mobile number (for verification)
• Correct date of birth (for age verification)
• Strong Password

Casino Netbet may request additional documents for identity verification at any time. If verification is not completed, the withdrawal process may be temporarily delayed.

3 Eligibility

To create an account and play on Casino Netbet, the following conditions must be met:

• You must be 18 years of age or older
• Your account must be operated in your own name and on your own behalf.
• Placing bets on behalf of another person is prohibited.
• The platform must be used entirely of your own free will and in a sound state of mind
• The use of software or automated systems is not permitted.

4 Deposits & Payments

Casino Netbet supports multiple payment methods — mobile banking, bank transfer, and e-wallets. All deposits are credited to your account instantly.

Deposit Policy:

• Minimum deposit amount is BDT 200
• Only payment methods registered in your own name may be used for deposits.
• The use of third-party payment methods is strictly prohibited.
• Casino Netbet reserves the right to investigate suspicious transactions
• If a deposit does not go through due to a technical issue, please contact support.

5 Withdrawal

Casino Netbet is committed to paying out winnings to members as quickly as possible. Identity verification must be completed before a withdrawal can be processed.

Withdrawal Policy:

• Minimum withdrawal amount is BDT 500
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals must be made using the same payment method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn
• Withdrawals may be temporarily delayed if identity verification has not been completed.

6 Bonus & Promo Offers

Casino Netbet regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly outlined on the offer page.

General Bonus Terms:

• Every bonus has a specific wagering requirement — detailed alongside the offer
• Bonus funds cannot be withdrawn directly; wagering must be completed first
• Casino Netbet reserves the right to void a bonus if the player is found to be ineligible
• The same bonus cannot be claimed more than once.
• Bonuses are generally valid for 30 days from activation
• Casino Netbet reserves the right to modify or cancel any bonus offer at any time.

7 Game Rules

All games on Casino Netbet operate using a third-party certified RNG (Random Number Generator). Neither Casino Netbet nor any third party can influence the outcome of any game.

• Each game's rules are listed directly on its game page
• If a game session is interrupted due to a technical fault, Casino Netbet will attempt to restore the session
• Any attempt to manipulate gaming using software will result in permanent account closure
• Using coordinated strategies against the platform as a group is prohibited.
• Casino Netbet reserves the right to void any abnormal winnings resulting from a technical error.

8 Account Security

You are responsible for the security of your Casino Netbet account. Never share your password with anyone.

• Use a strong password (combining letters, numbers, and special characters)
• Keep two-factor authentication (2FA) enabled.
• Avoid logging into your account on public Wi-Fi.
• Report any suspicious activity to support immediately

9 Responsible Gaming

Casino Netbet places responsible gaming at the top of its priorities. Gaming should be entertainment — not a source of income or a solution to financial problems.

• Set a deposit limit and stick to it.
• Do not chase losses by placing larger bets to try to recover what you have lost
• Do not play while under the influence of alcohol or drugs
• Self-exclusion and cooling-off options are always available

10 Account Closure

Casino Netbet reserves the right to temporarily or permanently close an account under the following circumstances:

• Violation of these terms
• Providing false information
• Creating multiple accounts
• Attempting fraud or manipulation
• Where money laundering is suspected

Members may close their account at any time. Please withdraw any verified balance before closing your account.

11 Terms & Conditions Updates

Casino Netbet reserves the right to update these terms and conditions at any time. For significant changes, members will be notified at least 7 days before the changes take effect. If you do not accept the updated terms, you may request to close your account.

12 Contact

If you have any questions or feedback regarding these terms and conditions, please contact the Casino Netbet support team:

• Live Chat: Available 24/7
• Email: [email protected]
• Support languages: Bengali and English